FAQ

Frequently Asked Questions 

Welcome to our shop! Here, we address common questions about our custom, wire-wrapped jewelry infused with Reiki energy. If you have any other questions, don’t hesitate to reach out—we’d love to hear from you!

1. What is wire-wrapped jewelry?
Wire-wrapped jewelry involves the use of metal wire to create unique and intricate designs around gemstones, crystals, or other materials. This technique allows for a one-of-a-kind piece that showcases the beauty of the stones while providing a durable and secure setting.

2. What is Reiki, and how is it used in your jewelry?
Reiki is a holistic healing practice that encourages relaxation, reduces stress, and fosters personal transformation. We infuse our jewelry with Reiki energy to enhance the natural properties of the stones, giving each piece a special touch of positivity. Every item is thoughtfully crafted, and aimed at supporting your well-being.

3. How do I choose the right piece of jewelry?
Choosing the right piece of jewelry is a personal journey. We recommend considering the following:
- Intention: What are you hoping to feel or achieve with this piece? Healing? Protection? Inspiration?
- Stone Properties: Research the properties of the gemstones and crystals used in our pieces to find one that resonates with you.
- Style: Browse our collections to discover designs that match your vibe!

4. Can I customize my jewelry?
Absolutely! Creating custom, wire-wrapped jewelry is our specialty. You can choose your favorite stones, wire colors, and design elements. Please contact us to discuss your vision, and we will work together to create a unique piece that truly reflects your style and intentions.

5. How should I care for my wire-wrapped jewelry?
To ensure the longevity of your jewelry, please follow these care tips:
- Avoid exposure to harsh chemicals: Steer clear of perfumes, lotions, and cleaning products, as these can affect the copper color—unless that’s your style! 
- Store properly: Store your pieces in a soft pouch or jewelry box to prevent scratching.
- Clean gently: A soft cloth is perfect for wiping down your jewelry. If it needs a deeper cleaning, use a mild soap and water solution, then dry it well.
-Cleanse Often: Check out our Crystal Cleanse page for detailed instructions.

6. What are your shipping options?
We offer shipping through USPS, including standard and expedited services. Shipping rates and times will vary based on weight,  your location, and the service selected at checkout. For more details, please visit our Shipping Policy page.

7. Do you offer returns or exchanges?
As each piece is custom-made and infused with Reiki, all sales are final. However, if your item arrives damaged or there was an error with your order, please let us know within 14 days of delivery so we can make it right!

8. How can I stay updated on new designs and promotions?
Want to keep up with our latest designs and special offers? Follow us on social media for inspiration and all the exciting news!

9. Can I get a gift card?
Right now, we don’t offer gift cards, but it’s something we might consider in the future. Stay tuned!

10. How can I contact you with additional questions?
We’re here for you! If you have any further questions or need assistance, feel free to reach out through our Contact page. We’ll get back to you as soon as we can!

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Thank you for visiting our FAQ page! We hope you find the perfect piece of jewelry that resonates with your energy and intention. Happy Shopping!